Tourism & Hospitality Forward: Major Convention Outlook | 2:00 pm
Presented by: Choose Chicago
Join David Whitaker, President & CEO, of Choose Chicago as we explore how to move forward from the COVID-19 pandemic. This panel discussion will feature Glenn Eden, Board Chair of Choose Chicago, David Causton, General Manager of McCormick Place, and Marc Anderson, Choose Chicago COO who will discuss challenges and opportunities to resume hosting major conventions, meetings, and events. [Session Duration: 30 Minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
David Whitaker, Choose Chicago
President & CEO
David Causton, McCormick Place
General Manager & Regional Vice President
Glenn Eden, Choose Chicago
Board Chair
Marc Anderson, Choose Chicago
Chief Operating Officer
Leading through Uncertainty: 25 Ways to Inspire and Elevate Your Events Program | 9:00 am
Presented by: Skydeck Chicago
Change is happening- at light speed. Circumstances – with COVID, the economy, online engagement, live meetings – are ever changing and challenging. What to do then? Think improv – taking what you know and responding with verve, inspiration, and (when appropriate) humor! The “improv” format of this session will explore 25 ways to develop and implement sound strategies – whether your next gathering is in-person or online or both. We will all have fun as we provide ideas and inspirations to ensure all participants feel valued and engaged. [Session duration: 60 minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
David Saef, CTSM, Freeman
Chief Instigator
Your Production Guide to Going Online | 10:30 am
Presented by: Expo Pass
Planners in all areas need to adapt to our new reality, caused by the COVID-19 pandemic and nationwide lockdowns. Planners were forced to learn new skills to bring their existing events to the virtual world in just a few months, and it seems like we will be living in this virtual world for at least the next 6 months. Join Sean Denny as we explore how to create a hybrid or fully online experience for your next event. This keynote presentation will cover real-life examples with online events, hybrid events, recording sessions, and broadcasting live – and what all these terms actually mean. [Session duration: 30 minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Sean Denny, Luxe Productions
Director of Events, Production Designer
How Hotels are Making it Safe for Tourism, Meetings & Events | 11:30 am
Presented by: The Old Post Office
Join Michael Jacobson, President and CEO of Illinois Hotel & Lodging Association, and 2 other hotel leaders as we discuss how Hotels are making it safe again for leisure travelers, business travelers, and hosting meetings and events again. Topics of discussion will include new safety measures for hotel guests, new cleanliness standards, social distancing procedures, new seating charts, and the future of food & beverage at meetings. [Session duration: 45 Minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Michael Jacobson, Illinois Hotel & Lodging Association
President & CEO
Kathy Heneghan, CMP
Embassy Suites by Hilton Chicago-Downtown Magnificent Mile
General Manager
Steve Enselein, Senior Vice President, Events
Hyatt
Marketing that Brings Meetings | 12:30 pm
Presented by: Destination Analysts
Join Erin Francis-Cummings, President and CEO of Destination Analysts, in this special keynote presentation exploring the most recent data on meetings and events in America. Erin will share a profile of the meeting planners that were part of the research, the industry’s challenges and recovery, and how businesses can market their destination to bring meetings back. [Session duration: 35 Minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Erin Francis-Cummings, Destination Analysts
President & CEO
The Role Niche Travel Markets Can Play In Your Businesses Rebound | 1:30 pm
Presented by: Concierge Preferred
Hear from industry 5 industry insiders representing the family travel, student tour, leisure group, sports events, and international inbound markets in this dive into leisure tourism trends and opportunities coming out of Covid-19. Built for businesses focused on tourism, learn which markets will recover first and how you can position your business to take advantage. Presented by Jeff Gayduk, publisher of Premier Travel Media. [Session duration: 75 Minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Jeff Gayduk, Premier Travel Media
President
Tim O'Malley, Ateema Media & Marketing
CEO
Nancy Schretter, The Beacon Group
Founder & President
Jason Clement, The Sports Facilities Management
Founder and CEO
Keith Snode, Kaleidoscope Adventures
Chief Operating Officer
Alexander Gloss, China i2i Group
CEO
The Changing Role of Meeting & Event Planners | 2:30 pm
Presented by: SnackMagic
Join Tim O’Malley, CEO of Ateema Media & Marketing, as he leads a progressive panel discussion featuring 3 meeting and event planners to discuss how planners have adapted to the new reality caused by COVID-19. Topics include how planners have pivoted their live events to the digital world, virtual event success stories, the technology learning curve, and forecasting how long virtual events will be a new reality. [Session duration: 60 Minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Tim O'Malley, Ateema Media & Marketing
CEO
Matt Bohn, Huron Consulting Group
Meetings & Events Manager
Sean Lynch, President
NHS Global Events
Michelle Durpetti, Chief Planner
Michelle Durpetti Events
How Concierge Efficiently Elevate The Guest Experience | 9:00 am
Presented by: Concierge Preferred
The concierge profession has changed dramatically since COVID-19 hit, with some falling prey to furloughs and some expanding their roles. Join this compelling conversation between Ateema CEO, Tim O’Malley, and Nabil Moubayed, General Manager of the Kimpton Gray Hotel, Chicago. They’ll explore the important, but changing role, of the concierge, and what it will look like in the future. We’ll look at how Kimpton Hotels continue to elevate guest experiences through the concierge and their approach to getting it done. We’ll also discuss how companies that serve visitors can educate hotel teams about their offerings. [Session duration: 30 Minutes]
Presenting
Tim O'Malley, Ateema Media & Marketing
CEO
Nabil Moubayed, Kimpton Gray Hotel, Chicago
General Manager
Career Search Success Strategies | 9:30 am
Presented by: Interview Like An Expert
Join Lynée Alves, President of Interview Like An Expert, as she delivers an engaging session about what all job seekers need to know to have a more successful job search. She’ll be reviewing specific tips and best practices for resumés, LinkedIn, career search strategy, and job interviews. You’re guaranteed to come away with practical and useful information that you can apply to your search right away. [Session duration: 55 Minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Lynée Alves, Interview Like An Expert
President and Career Coach
Corporate & Not For Profit Fundraising | 10:30 am
Presented by: Live Art International
Nearly 40% of Non Profit organizations may be forced to close due to the pandemic (source; Fast Company). As individual donors cut back spending and galas are canceled, charitable organizations need the continued support of the business community. Join us for a “how-to” session to learn about creating community impact by adding a fundraising platform to your next corporate event. Our group of panelists includes non-profit experts from both the charity and corporate world + fundraising specialists that have helped countless clients exceed their fundraising goals. [Session duration: 60 Minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Dayna Malow, Live Art International
CEO
Meggan Hill-McQueeney, Bravehearts and Trail to Zero
President / COO
Brandon Stec, GiveSmart
Director of Marketing
Monika Lotter, Monika B Events & GoLive!
Senior Event Specialist
Rosemary Matzl, ITW
Vice President of Community Affairs
Dave Wille, Auction Merchandise Source (AMS) Chicago
Owner and Fundraising Consultant
Communications During Crisis | 11:30 am
Practical PR solutions for businesses & events based on real life cases
Presenting
Tim O'Malley, Ateema Media & Marketing
CEO
Carol Fox, Carol Fox & Associates
President
Janet Isabelli, Isabelli Partners
Founder
Dakota Shultz, Agency 360
Partner, Co-Founder
Noreen Heron, Heron Agency
President
Coronavirus Travel Sentiment Index--Latest Findings on How Americans are Approaching Travel Decision Making | 12:30 pm
Presented by: The Magnificent Mile Association
Join Erin Francis-Cummings, President and CEO of Destination Analysts, as we share some recent questions answered from the Coronavirus Travel Sentiment Index Report. This week we heard from a panel of recent summer travelers about how and why they traveled and how they can be inspired to take more trips. Data was collected September 8th, and presented on September 17. [Session duration: 35 minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Erin Francis-Cummings, Destination Analysts
President & CEO
Kimberly Bares, President & CEO
The Magnificent Mile Association
Managing through Uncertainty | 1:30 pm
Presented by: The Magnificent Mile Association
Join Michelle Mason, President & CEO of Association Forum, along with 2 incredible women leaders as we reflect on the challenges of 2020, and plan for the future. This panel discussion will feature a short presentation on Diversity, Equity, and Inclusion presented by Jon Hockman of McKinley Advisors. The research presented is part of a 5-year research project, A Welcome Environment by Association Forum. The panelists will discuss leadership strategies, pivoting and reimaging iconic events, industry success stories, motivating teams during the pandemic, and planning tactics for going into 2021. We hope you tune in! [Session duration: 60 minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Michelle Mason, FASAE,CAE,CQIA
Association Forum
President and CEO
Kimberly Bares, President & CEO
The Magnificent Mile Association
Kimberly Mosley, CAE, CPE
President
American Specialty Toy Retailing Association (ASTRA)
Jon Hockman, FASAE, IAF Certified™ Professional Facilitator
Principal
McKinley Advisors
Travel and Tourism as a Community Shared Value | 9:00 am
Presented by Jack Johnson
From a global pandemic to an economic recession to communities in social crisis, there is no new normal. It is more like a “great interruption.” Join Jack Johnson, Chief Advocacy Officer at Destinations International, as he provides his insights on the opportunities this moment in time presents and the need to transition travel and tourism from a traditional “heads in beds” approach to that of being a shared value in our community in order to position ourselves for the “next normal.” [Session duration: 30 minutes]
Looking for Access to this Video and 14 others like it? Just click here for instructions on how to access the Hospitality & Tourism Summit Online Video Library.
Presenting
Jack Johnson, Destinations International
Chief Advocacy Officer & Foundation Executive Director
COVID Safe Businesses & Events: How To Keep Your Guests & Employees Secure | 9:30 am
Presented by: Safe Expo
Join Patricia (Patty) Olinger, Executive Director of the Global Biorisk Advisory Council (GBAC), as this important panel shares tactics you can use to keep your clients or attendees safe. Hear from Dr. Gavin Macgregor-Skinner, Director of GBAC, Rick Simon from United Service Companies, and Tim Obert, Vice President of hotel operations at Hyatt. Our panelists are tasked with safety, cleanliness, and health for their organizations and can share real life examples from their professional experience on combatting the COVID-19 Pandemic. After the panel, we will hear from 4 companies that will share practical tools that help keep people safe during the day to day business operations including Aktiv Health, Accurate Printing, Safe Expo, and Yates Enterprises. [Session duration: 75 minutes]
Presenting
Patricia (Patty) Olinger, JM, RBP, CFO, CBFRS
Global Biorisk Advisory Council® (GBAC)
Executive Director
Dr. Gavin Macgregor-Skinner, BVSc, MSc, MPH, MRCVS
Global Biorisk Advisory Council® (GBAC)
Director
Rick Simon, United Service Companies
President & CEO
Tim Obert, Hyatt Americas
Vice President, Operations